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Contact Center
Voice of Hope Center
Connecting Homeless Children to Care and Safety
Since 1989
Amchi Kholi-Bal Ashray
Inaugurated on 1st April 1989 it is a contact centre from where children are referred to Snehasadan or other institutions suitable for them. The Central Railway has provided this place in the Chhatrapati Shivaji Maharaj Terminus (C.S.M.T.) premises. The Central Railway Women Welfare Organisation (C.R.W.W.O.) has collaborated to give support to this centre and it has been renamed Bal Ashraya. About 20 to 25 children drop in at this centre to avail of the facilities provided there.
Since 1999
Nivara Borivali
Inaugurated on August 25th 1999, this centre is located just outside the Borivili station on the East. It caters to children mainly coming from the North of India, and children from troubled families that have made the platforms their homes.
At each centre the staff spend much of their time in the field, working with individual children. They work with the community to identify homeless children, work towards family repatriation, counselling and finding a foster home at Snehasadan if the homeless child does so choose.
Any child found at the railway stations or on the streets, the first attempt is made to find out details of his/her family, to contact them and to hand over the child to the parents. If that is not possible then the child has to be presented before the Child Welfare Committee within 24 hours. The CWC then decides if the child is to be sent to the residential homes of Snehasadan or any other organisation
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